In a professional association, the problem of making a generic business processes census displays a fundamental group decision problem: How to obtain a consensus with several experts working in different contexts and with different practices? The GAMETH approach based on process representation,...

In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

Capitalizing on company’s knowledge is increasingly being recognized in a private organizations environment since managing knowledge productivity is considered a source of competitive advantage. In this paper we present a generalization of GAMETH framework, that play an important role in...

Après avoir mis en lumière quelques éléments fondamentaux conduisant à poser la problématique de capitalisation des connaissances dans l’entreprise, cet article positionne notre conception du «Knowledge Management». Il oriente ensuite la réflexion vers une vision du poste de travail...

In the Knowledge Society, the enterprise increasingly develops its activities in a planetary space. The hierarchical Enterprise locked up on its local borders is transformed into an Extended Enterprise without borders, opened and adaptable. In this context, the actors are confronted with new...

After a brief description of the role and functions of digital information systems, we examine, within the conception of these systems, the decisive breaks resulting from technological advances. Then, we clarify the problem of “capitalizing on company’s knowledge” in order to introduce a...

Dans le cadre d'une association professionnelle, le problème du recensement des processus génériques de leur métier s'est révélé un problème de décision collectif fondamental : Comment obtenir le consensus d'experts travaillant dans des contextes différents et possédant des pratiques...

Les influences conjointes de la mondialisation des marchés, de la libéralisation de l’économie et de l’impact des technologies de l’information et de la communication (TIC) qui modifient radicalement notre relation à l'espace et au temps, engendrent des transformations structurelles...

In this paper we present a generalisation of GAMETH framework, that play an important role in identifying crucial knowledge. Thus, we have developed a method based on three phases. In the first phase, we have used GAMETH to identify the set of “reference knowledge”. During the second phase,...

Dans un projet de conception d’un produit, certaines connaissances utilisées et produites sont exploitées par des projets connexes : adaptations, mise au point, innovation de produits s’appuyant sur les connaissances utilisées et produites au cours du projet. Le problème est d’aider...