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From a functional service to an emotional ‘saviour’ : a structural analysis of logistics values for in-home consumers

Li, Ting; Cai, Lanhui; Liu, Yanfeng; Yuen, Kum Fai; … - In: Journal of retailing and consumer services 78 (2024), pp. 1-11

Persistent link: https://www.econbiz.de/10015084909

Key knowledge domains for maritime shipping executives in the digital era : a knowledge-based view approach

Koh, Le Yi; Li, Xue; Wang, Xueqin; Yuen, Kum Fai - In: Technology analysis & strategic management 36 (2024) 7, pp. 1646-1663

Persistent link: https://www.econbiz.de/10014574179

Green and gamified! : an investigation of consumer participation in green last-mile from a gamification affordance perspective

Liu, Xiaodi; Zhou, Zengze; Yuen, Kum Fai; Wang, Xueqin - In: Journal of retailing and consumer services 79 (2024), pp. 1-13

Persistent link: https://www.econbiz.de/10015098478

How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products?

Ma, Bohao; Adam, Shahdzah Wati Binte; Teo, Chee Chong; … - In: Journal of retailing and consumer services 79 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10015098494

Quantifying consumers’ cost-value trade-offs on on-demand food delivery services : value-of-time framework and partitioned pricing

Ma, Bohao; Wong, Yiik Diew; Teo, Chee Chong; Sun, Shanshan - 2024

Persistent link: https://www.econbiz.de/10015123438

An Investigation of Self-Service Technology Usage During the Covid-19 Pandemic : The Changing Perceptions of ‘Self’ and Technologies

Wang, Xueqin; Wong, Yiik Diew; Yuen, Kum Fai - 2022

Self-service technologies (SSTs) are not new to modern consumers, yet the COVID-19 pandemic brings new motivations into SST usage. This study aims to revisit consumers’ SST usage under the pandemic context, focusing on consumers’ changing perceptions on social interactions (i.e. the...

Persistent link: https://www.econbiz.de/10013308072

An investigation of consumer switching intention on the use of automated courier station from a signaling perspective

Li, Zhaotong; Wu, Min; Teo, Chee Chong; Yuen, Kum Fai - In: Journal of retailing and consumer services 78 (2024), pp. 1-13

Persistent link: https://www.econbiz.de/10015095096

Optimal remanufacturing strategies for original equipment manufacturers : partner and mode selection

Zhou, Qin; Meng, Chao; Yuen, Kum Fai - In: Total quality management & business excellence 34 (2023) 15/16, pp. 1985-2026

Persistent link: https://www.econbiz.de/10014443869

A human-centred review on maritime autonomous surfaces ships : impacts, responses, and future directions

Li, Xue; Yuen, Kum Fai - In: Transport reviews : a transnational transdisciplinary … 44 (2024) 4, pp. 791-810

Persistent link: https://www.econbiz.de/10015051600

Critical success factors of strategic alliance in the shipping industry

Lu, Hui Ting; Yuen, Kum Fai; Tan, Kim Hock; Qi, Guanqiu - In: International journal of shipping and transport … 18 (2024) 2, pp. 111-137

Persistent link: https://www.econbiz.de/10015070802