Purpose Neither visitors of visiting friends and relatives (VFR) travel nor hosts are homogeneous segments (Griffin & Guttenberg, 2020). For this reason, this study aims to address students as hosts of VFR travel and analyzes differences in the visitor and the host segment. As a result,...

This report inspects the reproducibility of a study by Dizon-Ross and Jayachandran (2023), which focused on differences in parents' spending on their daughters relative to sons on a large sample of 6,673 observations in 1,084 households in Uganda. The original study found that the willingness to...

This report inspects the reproducibility of a study by Dizon-Ross and Jayachandran (2023), which focused on differences in parents' spending on their daughters relative to sons on a large sample of 6,673 observations in 1,084 households in Uganda. The original study found that the willingness to...

Purpose Effective customer journey design (ECJD) is considered a key variable in customer experience management and an essential source of brand meaning and pro-brand behavior. Although previous research has confirmed its importance for driving brand attitudes and loyalty, the role of...

The broader goal of this paper is to provide social researchers with some analytical guidelines when investigating structural equation models (SEM) with predominantly a formative specification. This research is the first to investigate the robustness and precision of parameter estimates of a...

By investigating emotional contagion in customer–employee interactions using the emotional facial action coding system, this study offers a means to separate primitive emotional contagion from its conscious counterpart. As an empirical validation of primitive emotional contagion and its impact...