Multi‐source processes have been increasingly adopted by organisations in recent years and most projections suggest this trend will continue. As a developmental technique, one underlying rationale to such systems is their potential impact on target managers’ self‐awareness; increasing self...

Describes the extent to which attending an assessment centre (AC) generates anxiety amongst candidates, and its effects on them. Questionnaires were administered to 70 bank staff before and after attending ACs. Results show candidates experienced rather high levels of anxiety, and that higher...

Purpose – The purpose of this paper is to examine the relationship between gossip and emotion in health‐care organizations. It draws on findings from empirical research exploring the characteristics and function of gossip which, to date, has been a relatively under‐researched...

From the organisation's point of view, feedback assists effective learning. From the individual's viewpoint it can satisfy any personal need for information on progress and facilitate social comparison with others. Whether criticism achieves any beneficial effects is dependent on the amount of...

Over recent years there has been a move towards more open appraisal, with the individual appraised being shown the written assessment of him, but there is little evidence to indicate what effects this change in practice may have had on the value of the appraisals. The survey of appraisal schemes...

Most research on appraisal interviews has dealt with aspects of the interview itself. The study described here investigated the background to the interview — the day‐to‐day contact between appraiser and appraisee and how it affects the success of the interview. From a questionnaire survey...

The interview is still the main tool in selection, and rather ironically the pressure put on users of psychological tests by the Sex Discrimination and Race Relations Acts may lead to even more emphasis being placed on interviews—despite the questions raised about their effectiveness. The...

Despite strong attacks on its use—such as that of Eysenck—and the consistent conclusions of the literature reviews that its reliability and validity is unsatisfactory, the interview continues to be the main technique in selection. Whilst a great deal of research has been done on it, the...

1. Appraisal and its place in performance management -- 2. The aims of appraisal : organisational and individual perspectives -- 3. Performance -- 4. Assessing performance, the person and the situation -- 5. Designing appraisal systems -- 6. Appraising, identifying and developing potential -- 7....