The main objective of this work is the application of the concept of intellectual capital to management for business development and innovation. Concretely, we propose strengthening the 'Intellectus' model of intellectual capital by combining it with a multicriteria methodology called the...

This paper explored the relationship between the embeddedness of a firm’s managerial values and corporate financial performance in Swiss small and medium-sized enterprises (SMEs) by developing a conceptual maturity model of managerial values (MM-MV). The MM-MV articulates the extent to which...

Grasslands play important roles on all continents in ecosystem service and livestock production systems. With increasing human and livestock population, significant challenges are faced in providing safe and high quality animal and herbage products from grasslands in China. The family ranch is...

Obtaining real value for an organization from surveys of customer satisfaction involves turning feedback into an accurate measure. Many companies fall down by overlooking or under‐emphasizing the key things you just have to get right.