Narrow search
Showing 1 - 7 of 7
Cover Image
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.; Jaworski, Bernard J. - 2007 - [Reprint]
Persistent link: https://www.econbiz.de/10001902044
Cover Image
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Cover Image
Harvard business review on retailing and merchandising
2008 - [Reprint]
Persistent link: https://www.econbiz.de/10003725810
Cover Image
Harvard business review on customer relationship management
2002
Persistent link: https://www.econbiz.de/10001608651
Cover Image
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick; Meehan, Sean A. - 2004
Persistent link: https://www.econbiz.de/10001830108
Cover Image
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F. - 2006
Persistent link: https://www.econbiz.de/10003085713
Cover Image
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther; MacMillan, Ian C. - 2005
Persistent link: https://www.econbiz.de/10002346613