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~isPartOf:"Arbeit : Zeitschrift für Arbeitsforschung, Arbeitsgestaltung und Arbeitspolitik"
~isPartOf:"International journal of human resource management"
~isPartOf:"New technology, work and employment"
~type_genre:"Article in journal"
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Arbeitsbedingungen
78
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Call centre
16
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Job satisfaction
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Arbeit : Zeitschrift für Arbeitsforschung, Arbeitsgestaltung und Arbeitspolitik
International journal of human resource management
New technology, work and employment
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
82
The economic and labour relations review : ELRR
71
International labour review
68
Journal of vocational behavior
68
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
66
The international journal of human resource management
57
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
54
Human relations
53
Work, employment and society : a journal of the British Sociological Association
52
Work, employment & society : a journal of the British Sociological Association
46
Journal of business ethics : JOBE
43
Employee relations
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Economic and industrial democracy : EID ; an international journal
40
ILR review : the journal of work and policy
39
Industrial relations journal
35
International journal of manpower
34
WISO : Wirtschafts- und sozialpolitische Zeitschrift
31
Economic and industrial democracy
29
BJIR : an international journal of employment relations
28
European journal of industrial relations
28
Industrial relations : a journal of economy & society
28
Transfer : European review of labour and research ; quarterly review of the ETUI Research Department
27
Zeitschrift für Arbeitswissenschaft : ZfA
26
International journal of hospitality management
25
The journal of industrial relations
25
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
24
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
23
Management revue : socio-economic studies
23
Labour economics : official journal of the European Association of Labour Economists
22
Japan labor review
21
Journal of business and psychology
21
Human resource management
20
Manufacturing & service operations management : M & SOM
19
Journal of business research : JBR
18
Journal of managerial psychology
18
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
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ECONIS (ZBW)
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"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
2
Why do off-shored Indian call centre workers want to leave their jobs?
Deery, Stephen
;
Nath, Vandana
;
Walsh, Janet
- In:
New technology, work and employment
28
(
2013
)
3
,
pp. 212-226
Persistent link: https://www.econbiz.de/10010231748
Saved in:
3
The construction of control: the physical environment and the development of resistance and accommodation within call centres
Barnes, Alison
- In:
New technology, work and employment
22
(
2007
)
3
,
pp. 246-259
Persistent link: https://www.econbiz.de/10003597068
Saved in:
4
Factors influencing absenteeism and intention to leave in a call centre
Schalk, René
;
Rijckevorsel, Adrie͏̈nne van
- In:
New technology, work and employment
22
(
2007
)
3
,
pp. 260-274
Persistent link: https://www.econbiz.de/10003597074
Saved in:
5
Supporting and retaining employees with rheumatoid arthritis : the importance of workplace social support
Holland, Paula
;
Collins, Alison M.
- In:
International journal of human resource management
33
(
2022
)
3
,
pp. 539-560
Persistent link: https://www.econbiz.de/10012872560
Saved in:
6
Stuck at a workplace : what's work control, demands and learning got to do with it? : a longitudinal multilevel study on Swedish permanent employees in situations of "workplace loc...
Bernhard-Oettel, Claudia
;
Stengård, Johanna
; …
- In:
International journal of human resource management
31
(
2020
)
14
,
pp. 1771-1792
Persistent link: https://www.econbiz.de/10012262719
Saved in:
7
Inclusive, supportive, and fair workplaces for all : workplace satisfaction of low-skilled migrant workers
Chang, Eunmi
;
Chin, Hyun
;
Kwon, Jimin
- In:
International journal of human resource management
34
(
2023
)
11
,
pp. 2202-2234
Persistent link: https://www.econbiz.de/10014323380
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8
"To empower or not to empower, that's the question" : using an empowerment process approach to explain employees' workplace proactivity
Coun, Martine
;
Peters, Pascale
;
Blomme, Robert J.
; …
- In:
International journal of human resource management
33
(
2022
)
14
,
pp. 2829-2855
Persistent link: https://www.econbiz.de/10013370281
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9
Call Center ist nicht gleich Call Center : Personalselektion und -entwicklung in einer dynamischen Branche (auch in der Schweiz)
Baumgartner, Marc
;
Udris, Ivars
- In:
Arbeit : Zeitschrift für Arbeitsforschung, …
14
(
2005
)
1
,
pp. 3-17
Persistent link: https://www.econbiz.de/10002637867
Saved in:
10
The next available agent : work organisation in Indian call centres
Thite, Mohan
;
Russell, Bob
- In:
New technology, work and employment
25
(
2010
)
1
,
pp. 2-18
Persistent link: https://www.econbiz.de/10003958119
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