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Mapping the linkage between Organizational Culture and TQM : the case of Indian auto component industry
Sinha, Neena; Garg, Ajay K.; Dhingra, Sanjay; Dhall, Neelam - In: Benchmarking : an international journal ; BIJ 23 (2016) 1, pp. 208-235
Persistent link: https://www.econbiz.de/10011528556
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Benchmarking of TQM practices in INGOs : a literature review
Sweis, Rateb J.; Saleh, Firas Izzat Mahmoud; Dahiyat, … - In: Benchmarking : an international journal ; BIJ 23 (2016) 1, pp. 236-261
Persistent link: https://www.econbiz.de/10011528582
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A qualitative investigation of benchmarking barriers in Nigeria
Adewunmi, Yewande Adetoro; Koleoso, Hikmot; Omirin, Modupe - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 1677-1696
Persistent link: https://www.econbiz.de/10011548030
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Service quality dimensions and customer satisfaction in a Brazilian university context
Eberle, Luciene; Milan, Gabriel Sperandio; Dorion, Eric - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 1697-1716
Persistent link: https://www.econbiz.de/10011548039
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Multicriteria model for selecting TQM consultancy and certification services
Aquino, Andre Tavares de; Melo, Renata Maciel de - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 1736-1750
Persistent link: https://www.econbiz.de/10011548055
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Prioritization of Six-Sigma project selection : a resource-based view and institutional norms perspective
Adebanjo, Dotun; Samaranayake, Premaratne; Mafakheri, … - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 1983-2003
Persistent link: https://www.econbiz.de/10011548244
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Benchmarking construction industry, company and project performance by participants' evaluation
Kärnä, Sami; Junnonen, Juha-Matti - In: Benchmarking : an international journal ; BIJ 23 (2016) 7, pp. 2092-2108
Persistent link: https://www.econbiz.de/10011548321
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A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS
Metaxas, Ioannis N.; Kuluriōtēs, Dēmētrios; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 6, pp. 1522-1557
Persistent link: https://www.econbiz.de/10011540766
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An analysis for service quality enhancement in electricity utility sector of India by SEM
Satapathy, Suchismita - In: Benchmarking : an international journal ; BIJ 21 (2014) 6, pp. 964-986
Persistent link: https://www.econbiz.de/10010417215
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An i-AHP&QFD warranty model
Jenab, Kouroush; Pourmohammadi, Hamid; Sarfaraz, Matin - In: Benchmarking : an international journal ; BIJ 21 (2014) 6, pp. 884-902
Persistent link: https://www.econbiz.de/10010417238