//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Ifo-Schnelldienst"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Determinants of auditor choice...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Service quality
383
Dienstleistungsqualität
382
Customer satisfaction
217
Kundenzufriedenheit
217
Industrie
193
Manufacturing industries
162
Quality management
133
Qualitätsmanagement
133
Deutschland
131
Consumer behaviour
116
Konsumentenverhalten
116
Germany
105
Beziehungsmarketing
103
Relationship marketing
103
Hotel industry
60
Hotellerie
60
service quality
47
Product quality
42
Produktqualität
42
Gastronomie
39
Hospital
39
Krankenhaus
39
Restaurant industry
39
Dienstleistungssektor
36
Service industry
35
Industrieproduktion
33
Taiwan
33
West Germany
33
Westdeutsche Bundesländer
33
Industrial production
32
Investition
30
Gastgewerbe
29
Hospitality industry
29
Customer service
27
Investitionsklima
27
Investment climate
27
Kundenservice
27
Measurement
26
Messung
26
customer satisfaction
26
more ...
less ...
Online availability
All
Undetermined
222
Free
8
Type of publication
All
Article
578
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
553
Aufsatz in Zeitschrift
553
Conference paper
22
Konferenzbeitrag
22
Case study
8
Fallstudie
8
Collection of articles of several authors
5
Sammelwerk
5
Market information
1
Marktinformation
1
more ...
less ...
Language
All
English
424
German
141
Undetermined
18
Author
All
Weichselberger, Annette
35
Jäckel, Peter
24
Lindlbauer, Jürg-Dieter
22
Abberger, Klaus
8
Dahlgaard, Jens Jörn
8
Lindlbauer, J. D.
8
Dahlgaard-Park, Su Mi
7
Nerb, Gernot
6
Marimon, Frederic
5
Apeloig, S.
4
Casadesús, Martí
4
He, Zhen
4
Karatepe, Osman M.
4
Neumann, Frauke
4
Nierhaus, Wolfgang
4
Petnji Yaya, Luc Honore
4
Baković, Tomislav
3
Cheng, Ching-Chan
3
Cobanoglu, Cihan
3
Dužević, Ines
3
Dwivedi, Yogesh Kumar
3
Fong, Lawrence Hoc Nang
3
Gürtler, Joachim
3
Hild, Reinhard
3
Jang, Soocheong
3
Kunkel, André
3
Lin, Shu-ping
3
Mao, Zhenxing
3
Penzkofer, Horst
3
Qu, Hailin
3
Santouridis, Ilias
3
Uhlmann, Luitpold
3
Wohlrabe, Klaus
3
Wong, IpKin Anthony
3
Zhang, Min
3
Alnawas, Ibrahim
2
Alsmadi, Majed
2
Amorim, Marlene
2
Antony, Jiju
2
Bagur-Femenías, Llorenç
2
more ...
less ...
Published in...
All
Ifo-Schnelldienst
International journal of contemporary hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The Nigerian journal of economic and social studies
616
International journal of production research
547
NBER working paper series
525
Working paper / National Bureau of Economic Research, Inc.
483
NBER Working Paper
463
Auditing : a journal of practice & theory
432
International journal of hospitality management
409
International journal of production economics
374
Journal of business research : JBR
347
Journal of retailing and consumer services
337
The service industries journal
313
Applied economics
295
Ifo Schnelldienst
274
Managerial auditing journal
268
International journal of productivity and quality management : IJPQM
257
Discussion paper series / IZA
256
The accounting review : a publication of the American Accounting Association
229
Discussion paper / Centre for Economic Policy Research
227
Policy research working paper : WPS
218
International journal of auditing : IJA
213
SpringerLink / Bücher
212
Cogent business & management
211
The journal of services marketing
211
World Bank E-Library Archive
209
International journal of economics and financial issues : IJEFI
198
International Journal of Energy Economics and Policy : IJEEP
195
Discussion paper
194
Technological forecasting & social change : an international journal
194
International journal of economics and finance
190
Accounting horizons : a quarterly publication of the American Accounting Association
189
The TQM journal : the international review of organizational improvement
188
Working paper
176
The Indian journal of economics
173
IZA Discussion Paper
167
International journal of quality & reliability management
166
Industrial marketing management : the international journal for industrial and high-tech firms
162
International journal of services and operations management
158
more ...
less ...
Source
All
ECONIS (ZBW)
583
Showing
1
-
10
of
583
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An empirical analysis of ISO 9001:2008 application in Italian services and manufacturing companies
Murmura, Federica
;
Casolani, Nicola
;
Liberatore, Lolita
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 786-797
Persistent link: https://www.econbiz.de/10011883969
Saved in:
2
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
3
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty
Hartono, Markus
;
Raharjo, Hendry
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 971-985
Persistent link: https://www.econbiz.de/10011440757
Saved in:
4
Medical tourism service quality : finally some empirical findings
Noor Hazilah Abd Manaf
;
Hussin, Husnayati
;
Jahn Kassim, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1017-1028
Persistent link: https://www.econbiz.de/10011440785
Saved in:
5
Explaining the mediating role of service quality between quality management enablers and students' satisfaction in higher education institutes : the perception of managers
Sadeh, Ehsan
;
Garkaz, Mansour
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1335-1356
Persistent link: https://www.econbiz.de/10011528305
Saved in:
6
Design and blueprinting for total quality management implementation in service organisations
Calabrese, Armando
;
Corbò, Michele
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 719-732
Persistent link: https://www.econbiz.de/10011388379
Saved in:
7
A typology of customer variability and employee variability in service industries
Yang, Ching-chow
;
Cheng, Lai-yu
;
Lin, Chiuhsiang Joe
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011388421
Saved in:
8
Six Sigma adoption in public utilities : a case study
Prashar, Anupama
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Saved in:
9
Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
Saved in:
10
Developing strategies for improving the service quality of casual-dining restaurants : new insights from integrating IPGA and QFD analysis
Cheng, Ching-Chan
;
Tsai, Ming-Chun
;
Lin, Shu-Ping
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 415-429
Persistent link: https://www.econbiz.de/10011300161
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->