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How e-servicescapes affect customer online shopping intention : the moderating effects of gender and online purchasing experience

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A smart advisory service for e-commerce applications based upon intelligent agents

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Strategic channel alignment : an analysis of the configuration of physical and virtual marketing channels

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Supply chain optimization based on chain management and mass customization

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Who will stay with the brand after posting non-5/5 rating of purchase? : an empirical study of online consumer repurchase behavior

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Internet-Based Customer Value Management : Developing Customer Relationships Online

Doligalski, Tymoteusz - 2015

Characteristics of the Concept of Customer Value Management -- Influence of the Internet on Value to Customer -- Conceptual Model of Internet-Based Customer Portfolio Building -- Financial Aspects of Customer Value Management.

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