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How online search behavior is influenced user-generated content on review websites and hotel interactive websites
Herrero, Ángel; San Martín, Héctor; Hernández, José M. - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1573-1597
Persistent link: https://www.econbiz.de/10011476110
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Restaurant brand pages on Facebook : do active member participation and monetary sales promotions matter?
Kang, Juhee; Tang, Liang; Fiore, Ann M. - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1662-1684
Persistent link: https://www.econbiz.de/10011477045
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Analysis of satisfiers and dissatisfiers in online hotel reviews on social media
Kim, Bona; Kim, Seongseop; Heo, Cindy Yoonjoung - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1915-1936
Persistent link: https://www.econbiz.de/10011624191
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Effects of managerial response on consumer eWOM and hotel performance : evidence from TripAdvisor
Xie, Karen L.; Zhang, Zili; Zhang, Ziqiong; Singh, Amrik; … - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 2013-2034
Persistent link: https://www.econbiz.de/10011624247
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Sharing tourism experiences in social media : a literature review and a set of suggested business strategies
Sotiriadis, Marios D. - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 179-225
Persistent link: https://www.econbiz.de/10011611135
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Thematic framework of online review research : a systematic analysis of contemporary literature on seven major hospitality and tourism journals
Kwok, Linchi; Xie, Karen L.; Richards, Tori - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 307-354
Persistent link: https://www.econbiz.de/10011611214
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Hotel guests' social media acceptance in luxury hotels
Dieck, M. Claudia tom; Jung, Timothy; Kim, Woo Gon; … - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 530-550
Persistent link: https://www.econbiz.de/10011611288
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Factors contributing to the helpfulness of online hotel reviews : does manager response play a role?
Kwok, Linchi; Xie, Karen L. - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2156-2177
Persistent link: https://www.econbiz.de/10011567199
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Social media usage in hotel human resources : recruitment, hiring and communication
Gibbs, Chris; MacDonald, Fraser; MacKay, Kelly J. - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 170-184
Persistent link: https://www.econbiz.de/10011300102
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Social media in hospitality and tourism
Law, Chun Hung Roberts (ed.); Fong, Lawrence Hoc Nang (ed.);  … - 2017
Persistent link: https://www.econbiz.de/10011687622