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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
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Relationship marketing
120
Consumer behaviour
69
Konsumentenverhalten
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Customer satisfaction
53
Hotel industry
53
Hotellerie
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Kundenzufriedenheit
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International journal of contemporary hospitality management
Journal of business research : JBR
869
SpringerLink / Bücher
665
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
494
International journal of hospitality management
346
Journal of business ethics : JOBE
313
Journal of organizational change management
307
Springer eBook Collection
257
The journal of services marketing
229
The journal of business & industrial marketing
213
The service industries journal
213
Journal of change management : an international journal
193
Journal of the Academy of Marketing Science
171
Journal of strategic marketing
169
Business process management journal
167
Gabler Edition Wissenschaft
160
Cogent business & management
156
Technological forecasting & social change : an international journal
154
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
149
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
146
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
131
Academy of Management journal : AMJ
129
Harvard-Business-Manager : das Wissen der Besten
128
Business horizons
127
Journal of hospitality marketing & management
125
Harvard business review : HBR
124
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
124
Tourism management : research, policies, practice
124
Journal of service research : JSR
121
European management journal
118
Journal of travel and tourism marketing
118
The journal of product & brand management
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
116
Journal of service management
115
Human relations
110
Asia Pacific journal of marketing and logistics
108
Springer eBook Collection / Business and Economics
108
Europäische Hochschulschriften / 5
107
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ECONIS (ZBW)
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1
The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective
Zhu, Hong
;
Ye, Yijiao
;
Zhou, Mingjian
;
Li, Yaoqi
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4555-4573
Persistent link: https://www.econbiz.de/10014430138
Saved in:
2
Entrepreneurial networks across the business life cycle : the case of Alpine hospitality entrepreneurs
Strobl, Andreas
;
Kronenberg, Christopher
- In:
International journal of contemporary hospitality management
28
(
2016
)
6
,
pp. 1177-1203
Persistent link: https://www.econbiz.de/10011589739
Saved in:
3
A review of employee innovative behavior in services
Li, Minglong
;
Hsu, Cathy H. C.
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2820-2841
Persistent link: https://www.econbiz.de/10011610992
Saved in:
4
Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
5
Manager mindsets and employee organizational citizenship behaviours
Özduran, Ali
;
Tanova, Cem
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 589-606
Persistent link: https://www.econbiz.de/10011611966
Saved in:
6
Environmental management strategy and organizational citizenship behaviors in the hotel industry : the mediating role of organizational trust and commitment
Yoon, Donghwan
;
Jang, Jichul
;
Lee, JungHoon
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1577-1597
Persistent link: https://www.econbiz.de/10011613953
Saved in:
7
Work-family studies in the tourism and hospitality contexts
Zhao, Xinyuan
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2422-2445
Persistent link: https://www.econbiz.de/10011641530
Saved in:
8
Linking leadership and justice to organizational commitment : the mediating role of collective identity in the hotel industry
Luo, Zhenpeng
;
Marnburg, Einar
;
Law, Chun Hung Roberts
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1167-1184
Persistent link: https://www.econbiz.de/10011707999
Saved in:
9
Test of a mediation model of psychological capital among hotel salespeople
Bouzari, Mona
;
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2178-2197
Persistent link: https://www.econbiz.de/10011783613
Saved in:
10
Improving the turnover intention of tourist hotel employees : transformational leadership, leader-member exchange, and psychological contract breach
Chen, Tso-Jen
;
Wu, Chi-Min
- In:
International journal of contemporary hospitality management
29
(
2017
)
7
,
pp. 1914-1936
Persistent link: https://www.econbiz.de/10011777030
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