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Regional effects on customer satisfaction with restaurants
Zhang, Ziqiong; Zhang, Zili; Law, Rob - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 705-722
Persistent link: https://www.econbiz.de/10009774261
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Effects of managerial response on consumer eWOM and hotel performance : evidence from TripAdvisor
Xie, Karen L.; Zhang, Zili; Zhang, Ziqiong; Singh, Amrik; … - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 2013-2034
Persistent link: https://www.econbiz.de/10011624247
Cover Image
Regional effects on customer satisfaction with restaurants
Zhang, Ziqiong; Zhang, Zili; Law, Rob - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 705-722
Persistent link: https://www.econbiz.de/10010144872