Narrow search
Showing 1 - 6 of 6
Cover Image
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis
Duarte, Paulo; Silva, Susana C.; Linardi, Marcelo Augusto; … - In: International journal of retail and distribution management 50 (2022) 13, pp. 140-163
Persistent link: https://www.econbiz.de/10013552651
Cover Image
Do goal orientations really influence performance?
Sousa, Carlos M. P.; Coelho, Filipe; Silva, Susana C. - In: International journal of retail and distribution management 51 (2023) 2, pp. 262-283
Persistent link: https://www.econbiz.de/10013552702
Cover Image
Using chatbots in e-retailing : how to mitigate perceived risk and enhance the flow experience
Silva, Susana C.; De Cicco, Roberta; Vlačić, Božidar; … - In: International journal of retail and distribution management 51 (2023) 3, pp. 285-305
Persistent link: https://www.econbiz.de/10013552712
Cover Image
The hunt for treasures, bargains and individuality in pre-loved luxury
Silva, Susana C.; Duarte, Paulo; Sandes, Fabio S.; … - In: International journal of retail and distribution management 50 (2022) 11, pp. 1321-1336
Persistent link: https://www.econbiz.de/10013407359
Cover Image
How footwear companies can use online CX to WOW customers
Silva, Susana C.; Dias, Joana Carmo; Braga, Beatriz - In: International journal of retail and distribution management 51 (2023) 4, pp. 465-483
Persistent link: https://www.econbiz.de/10014281078
Cover Image
Exploring omnichannel strategies : a path to improve customer experiences
Silva, Susana C.; Silva, Francisca Pinto; Dias, Joana Carmo - In: International journal of retail and distribution management 52 (2024) 1, pp. 62-88
Persistent link: https://www.econbiz.de/10014484202