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Assessment of upstream service quality of supply chain
Kamakoty, Juhi; Sohani, Nagendra - In: International journal of services and operations management 22 (2015) 4, pp. 455-468
Persistent link: https://www.econbiz.de/10011459009
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Measurement of service quality of upstream and downstream supply chain
Kamakoty, Juhi; Sohani, Nagendra - In: International journal of services and operations management 25 (2016) 1, pp. 99-119
Persistent link: https://www.econbiz.de/10011593478
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Modularity and customisation in LSPs' service strategies
Rajahonka, Mervi; Bask, Anu; Lipponen, Mervi - In: International journal of services and operations management 16 (2013) 2, pp. 174-204
Persistent link: https://www.econbiz.de/10010230189
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Selling relationship quality to increase salesperson performance in the pharmacy industry
Udayana, Ida Bagus Nyoman; Farida, Naili; Ardyan, Elia - In: International journal of services and operations management 33 (2019) 2, pp. 262-285
Persistent link: https://www.econbiz.de/10012106461
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Shift from product supply chain management to services supply chain management : a review
Thakur, Vikas; Anbanandam, Ramesh - In: International journal of services and operations management 23 (2016) 3, pp. 316-346
Persistent link: https://www.econbiz.de/10011588166
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Effective supply chain strategy to enhance firm's responsiveness : empirical evidence from the BMW Leipzig plant
Kim, Bowon - In: International journal of services and operations management 18 (2014) 1, pp. 21-37
Persistent link: https://www.econbiz.de/10010410371
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An integrated approach for performance evaluation of suppliers in manufacturing industries
Zubar, H. Abdul; Ravikumar, M. M.; Parthiban, P. - In: International journal of services and operations management 32 (2019) 3, pp. 307-326
Persistent link: https://www.econbiz.de/10012009013
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Subcontract manufacturer's service portfolio in the metal industry
Häkkinen, Kai; Airola, Merja; Kettunen, Outi - In: International journal of services and operations management 30 (2018) 1, pp. 120-136
Persistent link: https://www.econbiz.de/10011878426
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Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh; Harwinder Singh - In: International journal of services and operations management 29 (2018) 2, pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
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A survey on selected supplier issues in Indian manufacturing organisations
Dalvi, Manojkumar Vithalrao; Kant, Ravi - In: International journal of services and operations management 27 (2017) 2, pp. 210-238
Persistent link: https://www.econbiz.de/10011757782