Showing 1 - 5 of 5
Persistent link: https://www.econbiz.de/10005477733
Persistent link: https://www.econbiz.de/10005466337
Persistent link: https://www.econbiz.de/10005466407
Persistent link: https://www.econbiz.de/10005473944
A conceptual model of customer evaluations of service provision in continually delivered business service contexts (CDBS) is presented and empirically tested in the third-party logistics (3PL) industry. The study demonstrates the importance of considering specific aspects of service provision,...
Persistent link: https://www.econbiz.de/10008565573