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Interpretative management in business meetings : understanding managers' interactional strategies through conversation analysis
Nielsen, Mie Femø - In: Journal of business communication : JBC 46 (2009) 1, pp. 23-56
Persistent link: https://www.econbiz.de/10003796649
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Making a difference with business communication : a response to Daphne Jameson's ORA address
Rentz, Kathryn - In: Journal of business communication : JBC 46 (2009) 4, pp. 510-514
Persistent link: https://www.econbiz.de/10003897718
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Small talk, rapport, and international communicative competence : lessons to learn from BELF
Pullin, Patricia - In: Journal of business communication : JBC 47 (2010) 4, pp. 455-476
Persistent link: https://www.econbiz.de/10008666396
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Supervisor-subordinate communication : hierarchical mum effect meets organizational learning
Bisel, Ryan S.; Messersmith, Amber S.; Kelley, Katherine M. - In: Journal of business communication : JBC 49 (2012) 2, pp. 128-147
Persistent link: https://www.econbiz.de/10009526053
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Tenure, status, and workload : fundamental issues among business communication faculty
Lawrence, Holly; Galle, William P. - In: Journal of business communication : JBC 48 (2011) 3, pp. 319-343
Persistent link: https://www.econbiz.de/10009231229
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Intercultural organizational communication : the social organizing of interaction in international encounters
Lauring, Jakob - In: Journal of business communication : JBC 48 (2011) 3, pp. 231-255
Persistent link: https://www.econbiz.de/10009231232
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Communicating competence through PechaKucha presentations
Lehtonen, Miikka - In: Journal of business communication : JBC 48 (2011) 4, pp. 464-481
Persistent link: https://www.econbiz.de/10009348116
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Linking communication competence with call center agents’ sales effectiveness
Downing, Joe R. - In: Journal of business communication : JBC 48 (2011) 4, pp. 409-425
Persistent link: https://www.econbiz.de/10009348121
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Comparing human-to-human and human-to-AEA communication in service encounters
Salomonson, Nicklas; Allwood, Jens; Lind, Mikael; Alm, … - In: Journal of business communication : JBC 50 (2013) 1, pp. 87-116
Persistent link: https://www.econbiz.de/10010198669
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Instant messaging as a task-support tool in information technology organizations
Pazos, Pilar; Chung, Jennifer M.; Micari, Marina - In: Journal of business communication : JBC 50 (2013) 1, pp. 68-86
Persistent link: https://www.econbiz.de/10010198670