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Conflict by design and why institutions matter in service design : a case of a German creative agency in China
Struwe, Sascha; Slepniov, Dmitrij - In: Journal of business research : JBR 130 (2021), pp. 124-136
Persistent link: https://www.econbiz.de/10012544827
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Defining service innovation : a review and synthesis
Witell, Lars; Snyder, Hannah; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
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Managing ecosystems for service innovation : a dynamic capability view
Lütjen, Heiner; Schultz, Carsten; Tietze, Frank; … - In: Journal of business research : JBR 104 (2019), pp. 506-519
Persistent link: https://www.econbiz.de/10012105183
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A bricolage perspective on service innovation
Witell, Lars; Gebauer, Heiko; Jaakkola, Elina; Hammedi, Wafa - In: Journal of business research : JBR 79 (2017), pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
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Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew; Gustafsson, Anders; Choi, Sunmee - In: Journal of business research : JBR 69 (2016) 7, pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
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Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah; Witell, Lars; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 7, pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
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Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie; Wünderlich, Nancy V. - In: Journal of business research : JBR 69 (2016) 7, pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
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Special section: Anatomy of service innovation
O'Cass, Aron (contributor) - In: Journal of business research : JBR 66 (2013) 8, pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
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Service innovation : inward and outward related activities and cooperation mode
Hidalgo Nuchera, Antonio; D'Alvano, Luigi - In: Journal of business research : JBR 67 (2014) 5, pp. 698-703
Persistent link: https://www.econbiz.de/10010363390
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Service system transformation through service design : linking analytical dimensions and service design approaches
Koskela-Huotari, Kaisa; Patrício, Lia; Zhang, Jie; … - In: Journal of business research : JBR 136 (2021), pp. 343-355
Persistent link: https://www.econbiz.de/10012663303