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Journal of customer behaviour
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Heterogeneous development of cognitive dissonance over time and its effect on satisfaction and loyalty
Koller, Monika
;
Salzberger, Thomas
- In:
Journal of customer behaviour
11
(
2012
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10010046640
Saved in:
2
Heterogeneous development of cognitive dissonance over time and its effect on satisfaction and loyalty
Koller, Monika
;
Salzberger, Thomas
- In:
Journal of customer behaviour
11
(
2012
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10009684799
Saved in:
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