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The Value of Launching Omni-Ch...
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Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study
Akturk, M. Serkan
;
Ketzenberg, Michael
;
Heim, Gregory R.
- In:
Journal of operations management
61
(
2018
),
pp. 15-45
Persistent link: https://www.econbiz.de/10011932706
Saved in:
2
Estimating impacts of logistics processes on online customer ratings : consequences of providing technology-enabled order tracking data to customers
Akturk, M. Serkan
;
Mallipeddi, Rakesh R.
;
Jia, Xingzhi
- In:
Journal of operations management
68
(
2022
)
6/7
,
pp. 775-811
Persistent link: https://www.econbiz.de/10013466496
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