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Co-production and customer loyalty in financial services
Auh, Seigyoung; Bell, Simon J.; Mcleod, Colin S.; Shih, Eric - In: Journal of retailing 83 (2007) 3, pp. 359
Persistent link: https://www.econbiz.de/10007757962
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To Justify or Not to Justify: The Role of Anticipated Regret on Consumers’ Decisions to Upgrade Technological Innovations
Shih, Eric; Schau, Hope Jensen - In: Journal of retailing 87 (2011) 2, pp. 242-252
Persistent link: https://www.econbiz.de/10009164528
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To justify or not to justify : the role of anticipated regret on consumers' decisions to upgrade technological innovations
Shih, Eric; Schau, Hope Jensen - In: Journal of retailing 87 (2011) 2, pp. 242-251
Persistent link: https://www.econbiz.de/10009240251
Cover Image
Co-production and customer loyalty in financial services
Auh, Seigyoung; Bell, Simon J.; McLeod, Colin S.; Shih, Eric - In: Journal of retailing 83 (2007) 3, pp. 359-370
Persistent link: https://www.econbiz.de/10003517372