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Power, satisfaction, and relationship commitment in Chinese store–tenant relationship and their impact on performance
Ramaseshan, B.; Yip, Leslie S.C.; Pae, Jae H. - In: Journal of retailing 82 (2006) 1, pp. 63-70
Persistent link: https://www.econbiz.de/10006604771
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Congruency of scent and music as a driver of in-store evaluations and behavior
Mattila, Anna S.; Wirtz, Jochen - In: Journal of retailing 77 (2001) 2, pp. 273
Persistent link: https://www.econbiz.de/10006620271
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Contrasting the drivers of switching intent and switching bhavior in contractual service settings
Wirtz, Jochen; Xiao, Ping; Chiang, Jeongwen; Malhotra, … - In: Journal of retailing 90 (2014) 4, pp. 463-480
Persistent link: https://www.econbiz.de/10010473276