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Do Retailers Get Blamed When M...
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Journal of retailing
Organizational Behavior and Human Decision Processes
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Interactional service failures in a pseudorelationship: The role of organizational attributions
Hess, Ronald L.
;
Ganesan, Shankar
;
Klein, Noreen M.
- In:
Journal of retailing
83
(
2007
)
1
,
pp. 79-96
Persistent link: https://www.econbiz.de/10007599007
Saved in:
2
Interactional service failures in a pseudorelationship: the role of organizational attributions
Hess, Ronald L.
;
Ganesan, Shankar
;
Klein, Noreen M.
- In:
Journal of retailing
83
(
2007
)
1
,
pp. 79-95
Persistent link: https://www.econbiz.de/10003438283
Saved in:
3
Do retailers benefit from deploying customer analytics
Germann, Frank
;
Lilien, Gary L.
;
Fiedler, Lars
;
Kraus, …
- In:
Journal of retailing
90
(
2014
)
4
,
pp. 587-593
Persistent link: https://www.econbiz.de/10010473261
Saved in:
4
Picking gifts for picky people
Cheng, Andong
;
Meloy, Margaret G.
;
Polman, Evan
- In:
Journal of retailing
97
(
2021
)
2
,
pp. 191-206
Persistent link: https://www.econbiz.de/10012648986
Saved in:
5
Disorder in secondhand retail spaces : the countervailing forces of hidden treasure and risk
Ross, Gretchen R.
;
Bolton, Lisa E.
;
Meloy, Margaret G.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 136-148
Persistent link: https://www.econbiz.de/10014283366
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