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~isPartOf:"Journal of retailing and consumer services"
~person:"Quach, Sara"
~subject:"Service quality"
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Marketing : a behavioural anal...
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Service quality
Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Relationship marketing
4
Einzelhandel
3
Retail trade
3
Advertising
2
Advertising effects
2
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Luxury
2
Luxury goods
2
Luxusgüter
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Multichannel strategy
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Multikanalvertrieb
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Online retailing
2
Online-Handel
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Retailing
2
Telecommunications industry
2
Telekommunikationssektor
2
Trust
2
Web-based service
2
Werbewirkung
2
Werbung
2
Aesthetic Labor
1
Aesthetics
1
Age
1
Appearance
1
Art infusion
1
Arts
1
Attitudinal loyalty
1
Behavioural intentions
1
Brand
1
Brand management
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Quach, Sara
Prentice, Catherine
9
Rokonuzzaman, Md
4
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Park, Jungkun
3
Paul, Justin
3
Söderlund, Magnus
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Babin, Barry J.
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Bilgihan, Anil
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Borges, Adilson
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El-Adly, Mohammed Ismail
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2
Francioni, Barbara
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Gohary, Ali
2
Gong, Taeshik
2
Hamzelu, Bahman
2
Islam, Jamid Ul
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Iyer, Pramod
2
Japutra, Arnold
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Karande, Kiran
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Ladhari, Riadh
2
Laroche, Michel
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Le, Hoang T. P. M.
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Journal of retailing and consumer services
Services marketing quarterly
2
Asia Pacific journal of marketing and logistics
1
Journal of consumer behaviour
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
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ECONIS (ZBW)
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Aesthetic labor and visible diversity : the role in retailing service encounters
Quach, Sara
;
Jebarajakirthy, Charles
;
Thaichon, Park
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 34-43
Persistent link: https://www.econbiz.de/10011743114
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
4
Service integration in omnichannel retailing and its impact on customer experience
Quach, Sara
;
Barari, Mojtaba
;
Moudrý, Dann Vit
;
Quach, Ken
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169715
Saved in:
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