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~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
~subject:"Online retailing"
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Consumer behaviour
Online retailing
Relationship marketing
583
Beziehungsmarketing
582
Konsumentenverhalten
459
Customer satisfaction
256
Kundenzufriedenheit
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Prentice, Catherine
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Han, Xiaoyun
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Islam, Jamid Ul
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Journal of retailing and consumer services
Journal of business research : JBR
359
International journal of hospitality management
164
The journal of services marketing
117
The journal of product & brand management
98
Industrial marketing management : the international journal for industrial and high-tech firms
85
Journal of the Academy of Marketing Science
81
Psychology & marketing
77
The journal of brand management : an international journal
77
Cogent business & management
72
Journal of hospitality marketing & management
72
Journal of retailing
70
Asia Pacific journal of marketing and logistics
69
International journal of contemporary hospitality management
68
The service industries journal
68
Journal of travel and tourism marketing
66
Journal of strategic marketing
63
Journal of service management
57
Marketing intelligence & planning
53
European journal of marketing : EJM
52
International journal of retail & distribution management
52
Journal of marketing
52
Journal of service research : JSR
50
Services marketing quarterly
49
SpringerLink / Bücher
49
The international review of retail, distribution and consumer research
49
International journal of internet marketing and advertising : IJIMA
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
48
Tourism management : research, policies, practice
47
Service business
44
International journal of retail and distribution management
43
International journal of electronic marketing and retailing : IJEMR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
Journal of marketing management : MM
41
The international journal of bank marketing : IJBM
41
The journal of business & industrial marketing
38
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
37
International journal of electronic customer relationship management : IJECRM
36
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ECONIS (ZBW)
470
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1
Relationship between sales force reputation and customer behavior : role of experiential value added by sales force
Echchakoui, Saïd
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 54-66
Persistent link: https://www.econbiz.de/10011433763
Saved in:
2
Customer experience in the B2B area : the impact of age-related impressions
Lecoeuvre, Laurence
;
Turner, J. Rodney
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012430624
Saved in:
3
Managing customer reactions to brand deletion in B2B and B2C contexts
Shah, Purvi
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012305309
Saved in:
4
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign fashion brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
5
Sources of retailer personality : private brand perceptions
Lombart, Cindy
;
Louis, Didier
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 117-125
Persistent link: https://www.econbiz.de/10011434111
Saved in:
6
The impact of private labels on consumer store loyalty : an integrative perspective
Vale, Rita Coelho do
;
Matos, Pedro Verga
;
Caiado, Jorge
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 179-188
Persistent link: https://www.econbiz.de/10011434154
Saved in:
7
Offering value and capturing surplus : a strategy for private label sales in a new customer loyalty building scenario
Hoskins, Jake D.
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 274-280
Persistent link: https://www.econbiz.de/10011434182
Saved in:
8
Privacy versus reward : do loyalty programs increase consumers' willingness to share personal information with third-party advertisers and data brokers?
Jai, Tun-Min
;
King, Nancy J.
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 296-303
Persistent link: https://www.econbiz.de/10011434191
Saved in:
9
Service attributes as drivers of behavioral loyalty in casinos : the mediating effect of attitudinal loyalty
Bilgihan, Anil
;
Madanoglu, Melih
;
Ricci, Peter
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 14-21
Persistent link: https://www.econbiz.de/10011528470
Saved in:
10
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
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