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AI-chatbots on the services frontline addressing the challenges and opportunities of agency
Chong, Terrence; Yu, Ting; Keeling, Debbie Isobel; … - In: Journal of retailing and consumer services 63 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012666027
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The role of consumer participation readiness in automated parcel station usage intentions
Chen, Ching-fu; White, Christopher J.; Hsieh, Yi-En - In: Journal of retailing and consumer services 54 (2020), pp. 1-6
Persistent link: https://www.econbiz.de/10012238372
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Exploring the roles of vlogger characteristics and video attributes on followers' value perceptions and behavioral intention
Lu, Hsiao-Han; Chen, Ching-fu; Tai, Yi-Wen - In: Journal of retailing and consumer services 77 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10014462368