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Shopping centers revisited : the interplay between consumers' spontaneous online communications and retail planning
Pantano, Eleonora; Dennis, Charles; De Pietro, Michela - In: Journal of retailing and consumer services 61 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012581925
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Forecasting artificial intelligence on online customer assistance : evidence from chatbot patents analysis
Pantano, Eleonora; Pizzi, Gabriele - In: Journal of retailing and consumer services 55 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012268978
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Store buildings as tourist attractions : mining retail meaning of store building pictures through a machine learning approach
Pantano, Eleonora; Dennis, Charles - In: Journal of retailing and consumer services 51 (2019), pp. 304-310
Persistent link: https://www.econbiz.de/10012115145
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Who is innovating? : an exploratory research of digital technologies diffusion in retail industry
Pantano, Eleonora; Vannucci, Virginia - In: Journal of retailing and consumer services 49 (2019), pp. 297-304
Persistent link: https://www.econbiz.de/10012025982
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Inclusive or exclusive? : investigating how retail technology can reduce old consumers' barriers to shopping
Pantano, Eleonora; Viassone, Milena; Boardman, Rosy; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366382
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"Take it or leave it?" : evidence on cultural differences affecting return behaviour for Gen Z
Serravalle, Francesca; Vannucci, Virginia; Pantano, Eleonora - In: Journal of retailing and consumer services 66 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209690
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A strategic framework for technological innovations in support of the customer experience : a focus on luxury retailers
Pantano, Eleonora; Pedeliento, Giuseppe; … - In: Journal of retailing and consumer services 66 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209716
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Mastering care management strategies to improve retailing : mechanisms, capabilities, impacts and emerging opportunities
Serravalle, Francesca; Pantano, Eleonora - In: Journal of retailing and consumer services 73 (2023), pp. 1-3
Persistent link: https://www.econbiz.de/10014303154
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Special issue: Innovation management in retailing : from consumer perspective to corporate strategy
Pantano, E. (contributor) - In: Journal of retailing and consumer services 21 (2014) 5, pp. 827-887
Persistent link: https://www.econbiz.de/10010407208
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Editorial: Innovation management in retailing : from consumer perspective to corporate strategy
Pantano, Eleonora - In: Journal of retailing and consumer services 21 (2014) 5, pp. 825-826
Persistent link: https://www.econbiz.de/10010407218