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Understanding quality and satisfaction in public hospital services : a nationwide inpatient survey in Greece
Mitropoulos, Panagiotis; Vasileiou, Konstantinos; … - In: Journal of retailing and consumer services 40 (2018), pp. 270-275
Persistent link: https://www.econbiz.de/10011801980
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Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity
Luther, Louisa; Benkenstein, Martin; Rummelhagen, Katja - In: Journal of retailing and consumer services 30 (2016), pp. 50-58
Persistent link: https://www.econbiz.de/10011473209
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Franchising in the healthcare sector : the case of Child and Family Wellness clinics in Kenya
Perrigot, Rozenn - In: Journal of retailing and consumer services 41 (2018), pp. 227-238
Persistent link: https://www.econbiz.de/10011808593
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Patient experience in the digital age : an investigation into the effect of generational cohorts
Alkire, Linda; O'Connor, Genevieve E.; Myrden, Susan; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305914
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Pharmacies providing health services : attitudes toward eHealth in Italy
Cobelli, Nicola; Cassia, Fabio; Zardini, Alessandro; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014460795
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Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman; Paswan, Audhesh K.; Guzman, Francisco - In: Journal of retailing and consumer services 45 (2018), pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
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Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Christoph; Hoadley, Susan; Hamin, Hamin; … - In: Journal of retailing and consumer services 36 (2017), pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
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Regional product assortment and merchandising in grocery stores : strategies and target customer segments
Lombart, Cindy; Labbé-Pinlon, Blandine; Filser, Marc; … - In: Journal of retailing and consumer services 42 (2018), pp. 117-132
Persistent link: https://www.econbiz.de/10011826078
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The modernization of fresh food retailing in China : the role of consumers
Maruyama, Masayoshi; Wu, Lihui; Huang, Lin - In: Journal of retailing and consumer services 30 (2016), pp. 33-39
Persistent link: https://www.econbiz.de/10011473137
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Regional differences in consumer preference structures within China
Frank, Björn; Abulaiti, Gulimire; Enkawa, Takao - In: Journal of retailing and consumer services 21 (2014) 2, pp. 203-210
Persistent link: https://www.econbiz.de/10010338525