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After the global financial crash : individual factors differentiating young adult consumers' trust in banks and financial institutions
Shim, Soyeon; Serido, Joyce; Tang, Chuanyi - In: Journal of retailing and consumer services 20 (2013) 1, pp. 26-33
Persistent link: https://www.econbiz.de/10009701600
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Increasing trust and value of mobile advertising in retailing : a survey design, machine learning approach, and blockchain in the trust path
Hajian, Ava; Sadeghi, Russell; Prybutok, Victor R.; … - In: Journal of retailing and consumer services 79 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10015097558
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Can chatbot customer service match human service agents on customer satisfaction? : an investigation in the role of trust
Huang, Dongling; Markovitch, Dmitri G.; Stough, Rusty A. - In: Journal of retailing and consumer services 76 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014460850
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Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela; Šerić, Maja; Vernuccio, Maria - In: Journal of retailing and consumer services 77 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
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Trust me, I'm an influencer! : causal recipes for customer trust in artificial intelligence influencers in the retail industry
Alboqami, Hassan - In: Journal of retailing and consumer services 72 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014251998
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Understanding users’ willingness to travel on autonomous buses : the moderating effect of experience
Molinillo, Sebastian; Caballero-Galeote, Lidia; … - In: Journal of retailing and consumer services 81 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015116747
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Supply and demand on crowdlending platforms : connecting small and medium-sized enterprise borrowers and consumer investors
Maier, Erik - In: Journal of retailing and consumer services 33 (2016), pp. 143-153
Persistent link: https://www.econbiz.de/10011598719
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Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh; Leclerc, André - In: Journal of retailing and consumer services 20 (2013) 6, pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
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Profiling under conditions of ambiguity : an application in the financial services industry
Canhoto, Ana Isabel Domingos; Backhouse, James - In: Journal of retailing and consumer services 14 (2007) 6, pp. 408-419
Persistent link: https://www.econbiz.de/10003584788
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A model of the antecedents of multiple channel usage
Coelho, Filipe; Easingwood, Christopher J. - In: Journal of retailing and consumer services 15 (2008) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10003597024