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Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in China
Gao, Lingling; Bai, Xuesong - In: Journal of retailing and consumer services 21 (2014) 4, pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
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The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien; Boch, Emmanuelle - In: Journal of retailing and consumer services 74 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
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Online customer service and retail type-product congruence
Suryandari, Retno Tanding; Paswan, Audhesh K. - In: Journal of retailing and consumer services 21 (2014) 1, pp. 69-76
Persistent link: https://www.econbiz.de/10010233537
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The role of social network websites in the consumer-brand relationship
Park, Hyejune; Kim, Young-kyung - In: Journal of retailing and consumer services 21 (2014) 4, pp. 460-467
Persistent link: https://www.econbiz.de/10010388552
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That's different! : how consumers respond to retail website change
Ainsworth, Jeremy; Ballantine, Paul W. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 764-772
Persistent link: https://www.econbiz.de/10010407227
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Consumer trust toward retail websites : comparison between pure click and click-and-brick retailers
Toufaily, Elissar; Souiden, Nizar; Ladhari, Riadh - In: Journal of retailing and consumer services 20 (2013) 6, pp. 538-548
Persistent link: https://www.econbiz.de/10010128314
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Multidimensional trust building in e-retailing : cross-cultural differences in trust formation and implications for perceived risk
Park, Jungkun; Gunn, Frances; Han, Sang-Lin - In: Journal of retailing and consumer services 19 (2012) 3, pp. 304-312
Persistent link: https://www.econbiz.de/10009541311
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Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar; Pons, Frank - In: Journal of retailing and consumer services 34 (2017), pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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Effect of service recovery on customers' perceived justice, satisfaction, and word-of-mouth intentions on online shopping websites
Jung, Na Young; Seock, Yoo-Kyoung - In: Journal of retailing and consumer services 37 (2017), pp. 23-30
Persistent link: https://www.econbiz.de/10011729705
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A holistic understanding of the prospects of financial loss to enhance shopper's trust to search, recommend, speak positive and frequently visit an online shop
Bashir, Shahid; Anwar, Saiqa; Awan, Zohaib; Qureshi, … - In: Journal of retailing and consumer services 42 (2018), pp. 169-174
Persistent link: https://www.econbiz.de/10011826111