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The co-creation experience from the customer perspective : its measurement and determinants
Verleye, Katrien - In: Journal of service management 26 (2015) 2, pp. 321-342
Persistent link: https://www.econbiz.de/10011401345
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Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena; Halinen, Aino; Jaakkola, Elina - In: Journal of service management 25 (2014) 1, pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
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Exploring cross-national differences in service innovation process and strategy in developing and developed nations
Alam, Intekhab Ian - In: Journal of service management 22 (2011) 5, pp. 586-606
Persistent link: https://www.econbiz.de/10009405812
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Innovative service perspectives
Strandvik, Tore Martin (contributor) - 2013
Persistent link: https://www.econbiz.de/10010196058
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Having a strategy for new service development : does it really matter?
Edvardsson, Bo; Meiren, Thomas; Schäfer, Adrienne; … - In: Journal of service management 24 (2013) 1, pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
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Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Mendes, Glauco H. S.; Oliveira, Maicon Gouvea; Gomide, … - In: Journal of service management 28 (2017) 1, pp. 182-223
Persistent link: https://www.econbiz.de/10011655012