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New service development in India's business-to-business financial service sector
Alam, Ian, (2012)
Knowledge sourcing from customers in new financial service development
De Smet, Dieter, (2016)
Involving High Net Worth Individuals (HNWI) for financial services innovation
Does service innovation process differ across cultures?
Alam, Ian, (2010)
Process of customer interaction during new service development in an emerging country
Alam, Intekhab Ian, (2011)