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Exploitation or exploration in service business development?: Insights from a dynamic capabilities perspective
Fischer, Thomas; Gebauer, Heiko; Gregory, Mike; Ren, … - In: Journal of service management 21 (2010) 5, pp. 591-625
Persistent link: https://www.econbiz.de/10008717610
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Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko; Fischer, Thomas; Fleisch, Elgar - In: Journal of service management 21 (2010) 1, pp. 103-130
Persistent link: https://www.econbiz.de/10008386129
Cover Image
Exploring the interrelationship among patterns of service strategy changes and organizational design elements
Gebauer, Heiko; Fischer, Thomas; Fleisch, Elgar - In: Journal of service management 21 (2010) 1, pp. 103-129
Persistent link: https://www.econbiz.de/10003964402
Cover Image
Exploitation or exploration in service business development? : insights from a dynamic capabilities perspective
Fischer, Thomas; Gebauer, Heiko; Gregory, Mike; Ren, … - In: Journal of service management 21 (2010) 5, pp. 591-624
Persistent link: https://www.econbiz.de/10008749728