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From high bar to uneven bars : the impact of information granularity in quality certification
Hui, Xiang; Liu, Zekun; Zhang, Weiqing - In: Management science : journal of the Institute for … 69 (2023) 10, pp. 6109-6127
Persistent link: https://www.econbiz.de/10014393048
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Do consumers take advantage of common pricing standards? : an experimental investigation
Sugden, Robert; Zheng, Jiwei - In: Management science : journal of the Institute for … 64 (2018) 5, pp. 2126-2143
Persistent link: https://www.econbiz.de/10011874041
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The impact of combining conformance and experiential quality on hospitals’ readmissions and cost performance
Senot, Claire; Chandrasekaran, Aravind; Ward, Peter T.; … - In: Management science : journal of the Institute for … 62 (2016) 3, pp. 829-848
Persistent link: https://www.econbiz.de/10011453574
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The impact of workaround difficulty on frontline employees’ response to operational failures : a laboratory experiment on medication administration
Tucker, Anita L. - In: Management science : journal of the Institute for … 62 (2016) 4, pp. 1124-1144
Persistent link: https://www.econbiz.de/10011470674
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Dynamic relational contracts for quality enforcement in supply chains
Bondareva, Mariya; Pinker, Edieal - In: Management science : journal of the Institute for … 65 (2019) 3, pp. 1305-1321
Persistent link: https://www.econbiz.de/10012013618
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An experimental investigation of managing quality through monetary and relational incentives
Davis, Andrew M.; Hyndmann, Kyle - In: Management science : journal of the Institute for … 64 (2018) 5, pp. 2345-2365
Persistent link: https://www.econbiz.de/10011874327
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How scheduling can bias quality assessment : evidence from food-safety inspections
Ibanez, Maria R.; Toffel, Michael W. - In: Management science : journal of the Institute for … 66 (2020) 6, pp. 2396-2416
Persistent link: https://www.econbiz.de/10012254396
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Supply chain proximity and product quality
Bray, Robert L.; Serpa, Juan Camilo; Colak, Ahmet - In: Management science : journal of the Institute for … 65 (2019) 9, pp. 4079-4099
Persistent link: https://www.econbiz.de/10012118543
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Frustration-based promotions : field experiments in ride-sharing
Cohen, Maxime C.; Fiszer, Michael D.; Kim, Baek Jung - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2432-2464
Persistent link: https://www.econbiz.de/10013368219
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The hidden cost of worker turnover : attributing product reliability to the turnover of factory workers
Moon, Ken; Loyalka, Prashant; Bergemann, Patrick; … - In: Management science : journal of the Institute for … 68 (2022) 5, pp. 3755-3767
Persistent link: https://www.econbiz.de/10013368939