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~isPartOf:"Marketing intelligence & planning"
~subject:"Electronic Commerce"
~subject:"Retail trade"
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Electronic Commerce
Retail trade
Relationship marketing
99
Beziehungsmarketing
97
Consumer behaviour
62
Konsumentenverhalten
62
Customer satisfaction
36
Kundenzufriedenheit
36
Dienstleistungsqualität
29
Service quality
29
Brand management
28
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Internet marketing
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Online-Marketing
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Online-Handel
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Marketing intelligence & planning
Journal of retailing and consumer services
244
Journal of business research : JBR
78
Journal of retailing
62
International journal of retail & distribution management
46
International journal of electronic customer relationship management : IJECRM
44
International journal of retail and distribution management
44
The international review of retail, distribution and consumer research
42
International journal of business information systems : IJBIS
36
International journal of electronic marketing and retailing : IJEMR
36
Journal of internet commerce
29
Electronic commerce research
28
Industrial marketing management : the international journal for industrial and high-tech firms
28
The journal of services marketing
27
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
25
The service industries journal
24
Asia Pacific journal of marketing and logistics
22
Psychology & marketing
22
Cogent business & management
21
International journal of e-business research : an official publication of the Information Resources Management Association
21
Information systems and e-business management : ISeB
20
Journal of strategic marketing
20
SpringerLink / Bücher
20
International journal of internet marketing and advertising : IJIMA
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
Information systems research : ISR
18
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Service business
18
International journal of production economics
17
Journal of management information systems : JMIS
17
Journal of the Academy of Marketing Science
17
Electronic markets : the international journal on networked business
16
Journal of electronic commerce research : JECR
16
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
16
The journal of business & industrial marketing
16
Journal of travel and tourism marketing
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
Electronic commerce research and applications
13
European journal of operational research : EJOR
13
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1
Investigating the online customer experience : a B2B perspective
McLean, Graeme J.
- In:
Marketing intelligence & planning
35
(
2017
)
5
,
pp. 657-672
Persistent link: https://www.econbiz.de/10011774644
Saved in:
2
An application of retailing service quality practices influencing customer loyalty toward retailers
Sivapalan, Achchuthan
;
Jebarakirthy, Charles
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 842-857
Persistent link: https://www.econbiz.de/10011798023
Saved in:
3
Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel
- In:
Marketing intelligence & planning
32
(
2014
)
4
,
pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
Saved in:
4
How online shopping experiences shape consumer webrooming behavior
Schiessl, Djonata
;
Korelo, Jose
;
Dias, Helison Bertoli Alves
- In:
Marketing intelligence & planning
41
(
2023
)
1
,
pp. 16-30
Persistent link: https://www.econbiz.de/10013532103
Saved in:
5
Crafting experiential value via smartphone apps channel
Sajad Rezaei
;
Naser Valaei
- In:
Marketing intelligence & planning
35
(
2017
)
5
,
pp. 688-702
Persistent link: https://www.econbiz.de/10011774662
Saved in:
6
Examining customers' continuance intentions towards internet banking usage
Ofori, Kwame Simpe
;
Boateng, Henry
;
Okoe, Abednego Feehi
; …
- In:
Marketing intelligence & planning
35
(
2017
)
6
,
pp. 756-773
Persistent link: https://www.econbiz.de/10011797804
Saved in:
7
Retail crowding : meta-analysis of contextual and cultural moderators
Santini, Fernando de Oliveira
;
Ladeira, Wagner Junior
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 57-71
Persistent link: https://www.econbiz.de/10013172890
Saved in:
8
Investigating young customers' retail purchase embarrassment
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
- In:
Marketing intelligence & planning
35
(
2017
)
1
,
pp. 111-129
Persistent link: https://www.econbiz.de/10011657330
Saved in:
9
LRFMP model for customer segmentation in the grocery retail industry : a case study
Peker, Serhat
;
Kocyigit, Altan
;
Eren, P. Erhan
- In:
Marketing intelligence & planning
35
(
2017
)
4
,
pp. 544-559
Persistent link: https://www.econbiz.de/10011723818
Saved in:
10
Experiential value : a review and future research directions
Varshneya, Geetika
;
Das, Gopal
;
Khare, Arpita
- In:
Marketing intelligence & planning
35
(
2017
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10011706981
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