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Dienstleistungssektor
4
Service industry
4
Customer satisfaction
2
Dienstleistung
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Kundenzufriedenheit
2
Services
2
innovation
2
1979-2003
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1991-2010
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Business start-up
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Consumer behaviour
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Dienstleistungsqualität
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Kundenservice
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English
8
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Sundbo, Jon
9
Rubalcaba, Luis
7
Rubalcaba-Bermejo, Luis
5
Fuglsang, Lars
3
Maroto, Andrés
3
Reynoso, Javier
3
Gallego, Jorge
2
Ladhari, Riadh
2
Toro, Rosario
2
Alcon, Elena Mañas
1
Bermejo, Luis Rubalcaba
1
Beyers, William B.
1
Bryson, John
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Bryson, John M.
1
Cabrera, Karla
1
Cuadrado-Roura, Juan R.
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Gago, David
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Henten, Anders
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Hertog, Pim Den
1
Hertog, Pim den
1
Lagunes Marin, Hector Javier
1
Merino, Fernando
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Morales Alvarez, Miguel
1
Morales, Miguel
1
Quiñones, Patricia Gabaldon
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Sepulveda, Cesar
1
Sepúlveda, César
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Srensen, Flemming
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Strm, Patrik
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Ström, Patrik
1
Sundbo, Donna
1
Sørensen, Flemming
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Valdés Llaneza, Ana
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The service industries journal
Journal of Service Management
23
Journal of service management
13
The Service Industries Journal
11
Working Papers / Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares
11
Journal of the Academy of Marketing Science
9
International journal of service industry management : IJSIM
8
Business horizons
7
Información comercial española : ICE ; revista de economía
7
Marketing management : a quarterly business management publication of the American Marketing Association
7
Información comercial española : ICE : revista de economía
6
Books / Edward Elgar
5
Public–Private Innovation Networks in Services
5
Business services in European economic growth
4
Journal of Services Marketing
4
Journal of business research : JBR
4
Journal of marketing
4
Papeles de economía española
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Arbejdspapir / Institut for Samfundsøkonomi og Planlaegning, Roskilde Universitetscenter
3
California management review : CMR
3
Edward Elgar E-Book Archive
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Handbook on the Experience Economy
3
Harvard-Business-Manager : das Wissen der Besten
3
International Journal of Quality and Service Sciences
3
Journal of retailing
3
New horizons in the economics of innovation
3
Public-private innovation networks in services
3
Research policy : policy and management studies of science, technology and innovation
3
Routledge advances in management and business studies
3
Tijdschrift voor economische en sociale geografie : TESG
3
Trading services in the global economy
3
Business Horizons
2
Die Betriebswirtschaft : DBW
2
Economics of innovation and new technology
2
Economies : open access journal
2
Employee Relations
2
European review of service economics and management
2
FZID discussion papers
2
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OLC EcoSci
17
ECONIS (ZBW)
8
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1
The case of market and system failures in services innovation
Rubalcaba-Bermejo, Luis
;
Gallego, Jorge
;
Hertog, Pim den
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 549-566
Persistent link: https://www.econbiz.de/10003980759
Saved in:
2
Services, innovation, employment and organisation : research gaps and challenges for the next decade
Bryson, John M.
;
Rubalcaba-Bermejo, Luis
;
Ström, Patrik
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 641-655
Persistent link: https://www.econbiz.de/10009510652
Saved in:
3
Services productivity revisited
Maroto, Andrés
;
Rubalcaba-Bermejo, Luis
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 337-353
Persistent link: https://www.econbiz.de/10003751483
Saved in:
4
External sources for innovation in public organisations
Lagunes Marin, Hector Javier
;
Rubalcaba-Bermejo, Luis
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 710-727
Persistent link: https://www.econbiz.de/10011439900
Saved in:
5
An independent assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+ scale
Morales, Miguel
;
Ladhari, Riadh
;
Reynoso, Javier
;
Toro, …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2585-2605
Persistent link: https://www.econbiz.de/10010050933
Saved in:
6
An independet assessment of the unidimensionality, reliability, validity and factor structure of the LibQUAL+ TM scale
Morales Alvarez, Miguel
;
Ladhari, Riadh
;
Reynoso, Javier
; …
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2585-2605
Persistent link: https://www.econbiz.de/10009693488
Saved in:
7
Breaking new ground : base-of-pyramid service research
Reynoso, Javier
;
Valdés Llaneza, Ana
;
Cabrera, Karla
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 695-709
Persistent link: https://www.econbiz.de/10011439899
Saved in:
8
Book Reviews - Business Services in European Industry: Growth, Employment and Competitiveness
Rubalcaba-Bermejo, Luis
;
Beyers, William B.
- In:
The service industries journal
21
(
2001
)
1
,
pp. 246
Persistent link: https://www.econbiz.de/10006279304
Saved in:
9
The Service Economy: Standardisation or Customisation?
Sundbo, Jon
- In:
The service industries journal
22
(
2002
)
4
,
pp. 93-116
Persistent link: https://www.econbiz.de/10006261086
Saved in:
10
Innovation in the experience economy: a taxonomy of innovation organisations
Sundbo, Jon
- In:
The service industries journal
29
(
2009
)
4
,
pp. 431-456
Persistent link: https://www.econbiz.de/10008259471
Saved in:
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