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Customer orientation as a buffer against job burnout
Babakus, Emin; Yavas, Ugur - In: The service industries journal 32 (2012) 1, pp. 5-17
Persistent link: https://www.econbiz.de/10009819542
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Customer orientation as a buffer against job burnout
Babakus, Emin; Yavas, Ugur - In: The service industries journal 32 (2012) 1/2, pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
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Customer e-complaining behaviours using social media
Balaji, M. S.; Jha, Subhash; Stafford, Marla Royne - In: The service industries journal 35 (2015) 11/12, pp. 633-654
Persistent link: https://www.econbiz.de/10011401814