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Online value creation in small service businesses: the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles; Snchez-Fernandez, Raquel; … - In: The service industries journal 32 (2012) 15, pp. 2445-2463
Persistent link: https://www.econbiz.de/10010016364
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Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles; Sánchez-Fernandez, Raquel; … - In: The service industries journal 32 (2012) 15, pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
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Service Quality in Public Services as a Segmentation Variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 3-4, pp. 355-370
Persistent link: https://www.econbiz.de/10007751298
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Service Quality in Public Services as a Segmentation Variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 4, pp. 355-370
Persistent link: https://www.econbiz.de/10007769492
Cover Image
Service quality in public services as a segmentation variable
Sánchez-Pérez, Manuel; Sánchez-Fernández, Raquel; … - In: The service industries journal 27 (2007) 3/4, pp. 355-369
Persistent link: https://www.econbiz.de/10003501898