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The service industries journal
Journal of travel and tourism marketing
94
International journal of hospitality management
77
International journal of contemporary hospitality management
34
International Journal of Contemporary Hospitality Management
24
Tourism management : research, policies, practice
20
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Journal of hospitality marketing & management
10
Journal of retailing and consumer services
9
Tourism management perspectives : TMP
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Journal of vacation marketing
7
Business Strategy and the Environment
5
Journal of hospitality and tourism insights
5
The Service Industries Journal
5
International Journal of Sports Marketing and Sponsorship
3
Tourism and hospitality research : the surrey quarterly review
3
Business strategy and the environment
2
Corporate social responsibility and environmental management
2
International Journal of Tourism Research
2
International journal of sports marketing & sponsorship
2
Journal of service theory and practice
2
Review of managerial science
2
Review of managerial science : RMS
2
Consumer Behavior in Tourism and Hospitality
1
Corporate Social Responsibility and Environmental Management
1
Cross cultural & strategic management
1
Economic research
1
European Business Review
1
European business review
1
International journal of manpower
1
International journal of physical distribution and logistics management
1
Journal of Consumer Behaviour
1
Journal of Contemporary Issues in Business and Government
1
Journal of Enterprise Information Management
1
Journal of Hospitality and Tourism Insights
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Journal of Service Theory and Practice
1
Journal of air transport management
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Journal of air transport management : a new international journal of research, policy and practice
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Journal of business research : JBR
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ECONIS (ZBW)
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1
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
Saved in:
2
Moderating role of a priori customer-firm relationship in service recovery situations
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 59-82
Persistent link: https://www.econbiz.de/10009427710
Saved in:
3
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
4
A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 299-320
Persistent link: https://www.econbiz.de/10003964434
Saved in:
5
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1
,
pp. 37-59
Persistent link: https://www.econbiz.de/10009819544
Saved in:
6
Moderating role of a priori customerfirm relationship in service recovery situations
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1
,
pp. 59-83
Persistent link: https://www.econbiz.de/10009819545
Saved in:
7
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7
,
pp. 1139-1158
Persistent link: https://www.econbiz.de/10008417737
Saved in:
8
Relational benefits, their consequences, and customer membership types
Lee, Yong-ki
;
Choi, Byung-ho
;
Kim, Dong Jin
;
Hyun, …
- In:
The service industries journal
34
(
2014
)
3
,
pp. 230-250
Persistent link: https://www.econbiz.de/10010344134
Saved in:
9
Logistics service capabilities and firm performance of international distribution center operators
Han, Heesup
;
Back, Ki-Joon
;
Barrett, Betsy
- In:
The service industries journal
30
(
2010
)
2
,
pp. 281-299
Persistent link: https://www.econbiz.de/10008348395
Saved in:
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