Narrow search
Showing 1 - 4 of 4
Cover Image
Quality management initiatives in Hong Kong's banking industry: A longitudinal study
Li, Eldon Y.; Zhao, Xiande; Lee, Tien-Sheng - In: Total quality management 12 (2001) 4, pp. 451-468
Persistent link: https://www.econbiz.de/10007171918
Cover Image
Software process management of top companies in Taiwan: a comparative study
Li, Eldon Y.; Chen, Houn-Gee; Lee, Tien-Sheng - In: Total quality management 13 (2002) 5, pp. 701-714
Persistent link: https://www.econbiz.de/10007165669
Cover Image
Competitive priorities of enterprises in mainland China
Zhao, Xiande; Yeung, Jeff Hoi Yan; Zhou, Qiang - In: Total quality management 13 (2002) 3, pp. 285-300
Persistent link: https://www.econbiz.de/10007167102
Cover Image
An empirical assessment and application of SERVQUAL in a Mainland Chinese department store
Zhao, Xiande; Bai, Changhong; Hui, Y.V. - In: Total quality management 13 (2002) 2, pp. 241-254
Persistent link: https://www.econbiz.de/10007168996