Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Pai, Fan-Yun"
~person:"Zhang, Min"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Determinants of auditor choice...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
5
Service quality
5
Customer satisfaction
4
Kundenzufriedenheit
4
Measurement
3
Messung
3
Hospital
2
Krankenhaus
2
Performance measurement
2
Performance-Messung
2
Quality management
2
Qualitätsmanagement
2
service quality
2
China
1
Dienstleistungssektor
1
E-commerce
1
Electronic Commerce
1
Gastronomie
1
Gesundheitsversorgung
1
Health care
1
Kano model
1
Online retailing
1
Online-Handel
1
Patienten
1
Patients
1
Restaurant industry
1
Returns to scale
1
Service industry
1
Skalenertrag
1
Taiwan
1
canonical correlation analysis
1
clinical pathway
1
customer e-loyalty
1
customer e-satisfaction
1
e-retailing industry
1
e-service quality
1
hospital
1
importance-performance analysis
1
measurement instrument
1
medical quality
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Conference paper
1
Konferenzbeitrag
1
Language
All
English
5
Author
All
Pai, Fan-Yun
Zhang, Min
Dahlgaard, Jens Jörn
8
Dahlgaard-Park, Su Mi
7
Marimon, Frederic
5
Casadesús, Martí
4
He, Zhen
4
Petnji Yaya, Luc Honore
4
Baković, Tomislav
3
Dužević, Ines
3
Dwivedi, Yogesh Kumar
3
Lin, Shu-ping
3
Santouridis, Ilias
3
Alsmadi, Majed
2
Amorim, Marlene
2
Antony, Jiju
2
Bagur-Femenías, Llorenç
2
Calabrese, Armando
2
Chan, Ya-hui
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Chao, Chih-Yang
2
Chen, Kuen-Suan
2
Chen, Mu-Chen
2
Cheng, Ching-Chan
2
Cho, Insu
2
Cronemyr, Peter
2
Fotiadis, Anestis K.
2
Hossain, Mohammad Alamgir
2
Hyŏn, Chae-hun
2
Kuo, Ying-feng
2
Lenning, Jan
2
Lin, Wen-bao
2
Löfgren, Martin
2
Madzík, Peter
2
Mikulić, Josip
2
Murmura, Federica
2
Park, Heejun
2
Perramon, Jordi
2
Poksinska, Bozena
2
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of quality and service sciences
2
Journal of business finance & accounting : JBFA
2
Abacus : a journal of accounting, finance and business studies
1
Accounting and business research
1
Auditing : a journal of practice & theory
1
China journal of accounting studies
1
International Journal of Physical Distribution & Logistics Management
1
International Journal of Quality & Reliability Management
1
International journal of management, economics and social sciences : IJMESS
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of retail and distribution management
1
International journal of services and operations management
1
Journal of accounting and public policy
1
Journal of business ethics : JOBE
1
Journal of service theory and practice : JSTP
1
The British accounting review
1
The British accounting review : the journal of the British Accounting Association
1
The international journal of accounting
1
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Classifying restaurant service quality attributes by using Kano model and IPA approach
Pai, Fan-Yun
;
Yeh, Tsu-Ming
;
Tang, Cheng-Yeh
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 301-328
Persistent link: https://www.econbiz.de/10011854059
Saved in:
2
Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen
;
Yang, Xiaoxi
;
Wang, Weicheng
;
Zhang, Min
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
Saved in:
3
Effects of clinical pathway implementation on medical quality and patient satisfaction
Yeh, Tsu-Ming
;
Pai, Fan-Yun
;
Huang, Kai-I
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 583-601
Persistent link: https://www.econbiz.de/10011305642
Saved in:
4
E-service quality perceptions : an empirical analysis of the Chinese e-retailing industry
Zhang, Min
;
Huang, Lili
;
He, Zhen
;
Wang, Alan G.
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1357-1372
Persistent link: https://www.econbiz.de/10011528320
Saved in:
5
Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
