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Relationship between customer sentiment and online customer ratings for hotels - an empirical analysis
Geetha, M.; Singha, Pratap; Sinha, Sumedha - In: Tourism management : research, policies, practice 61 (2017), pp. 43-54
Persistent link: https://www.econbiz.de/10011708034
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Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah; Jung, Shinyong - In: Tourism management : research, policies, practice 61 (2017), pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
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Testing the cross-brand and cross-market validity of a consumer-based brand equity (CBBE) model for destination brands
Tasci, Asli D. A. - In: Tourism management : research, policies, practice 65 (2018), pp. 143-159
Persistent link: https://www.econbiz.de/10011775110
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Understanding tourism loyalty : horizontal vs. destination loyalty
Almeida Santana, Arminda; Moreno Gil, Sergio - In: Tourism management : research, policies, practice 65 (2018), pp. 245-255
Persistent link: https://www.econbiz.de/10011775149
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Exploring agape : tourists on the island of love
Christou, Prokopis A. - In: Tourism management : research, policies, practice 68 (2018), pp. 13-22
Persistent link: https://www.econbiz.de/10011870756
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Authenticity and loyalty at heritage sites : the moderation effect of postmodern authenticity
Yi, Xiaoli; Fu, Xiaoxiao; Yu, Larry; Jiang, Liao - In: Tourism management : research, policies, practice 67 (2018), pp. 411-424
Persistent link: https://www.econbiz.de/10011842110
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Contemplating museums' service failure : extracting the service quality dimensions of museums from negative on-line reviews
Su, Yaohua; Teng, Weichen - In: Tourism management : research, policies, practice 69 (2018), pp. 214-222
Persistent link: https://www.econbiz.de/10011903454
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Effect of disruptive customer behaviors on others' overall service experience : an appraisal theory perspective
Cai, Ruiying; Lu, Lu; Gursoy, Dogan - In: Tourism management : research, policies, practice 69 (2018), pp. 330-344
Persistent link: https://www.econbiz.de/10011903532
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Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park
Rodger, Kate; Taplin, Ross H.; Moore, Susan A. - In: Tourism management : research, policies, practice 50 (2015), pp. 172-183
Persistent link: https://www.econbiz.de/10011312615
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Repeated behaviour and destination loyalty
Meleddu, Marta; Paci, Raffaele; Pulina, Manuela - In: Tourism management : research, policies, practice 50 (2015), pp. 159-171
Persistent link: https://www.econbiz.de/10011312620