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~language:"rus"
~subject:"Workforce"
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Personalmanagement
16,727
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Customer satisfaction
12,650
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12,576
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Cooke, Fang Lee
6
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5
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5
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5
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5
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5
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5
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4
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4
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4
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Shen, Jie
4
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3
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3
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3
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3
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3
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Copeland, Craig
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Danilova, Veronika Andreevna
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Generation: You Employed, Inc..
1
Goldwater Conference on the New Economics of Personnel <1984, Tempe, Ariz.>
1
Internationale Arbeitsorganisation / Committee on Salaried Employees and Professional Workers
1
Internationales Institut für Management und Verwaltung / Forschungseinheit Arbeitsmarktpolitik
1
Kassel University Press GmbH
1
Lever Brothers <Port Sunlight>
1
OECD
1
Springer Malaysia Representative Office
1
Technische Universität Hamburg
1
USA / Bureau of the Census
1
Verlag Dr. Kovač
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Employee relations
34
The international journal of human resource management
34
International journal of human resource management
27
Human resource management
18
International journal of hospitality management
16
Human resource management review
14
Journal of managerial psychology
14
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
14
Journal of business research : JBR
13
International journal of manpower
11
International journal of contemporary hospitality management
10
Nepalese journal of economics : a publication of Uniglobe College
10
Personnel review
10
Cogent business & management
9
European research studies
9
Human resource management journal
9
Career development international : the journal for executive, consultants, academics and individuals
8
Human resource management journal : HRMJ ; the definitive journal linking human resource management policy and practice
8
Administrative Sciences : open access journal
7
Business horizons
7
Discussion paper series / IZA
7
Global business review
7
Management research review
7
The journal of management development
7
Advances in developing human resources : ADHR
6
European management journal
6
International journal of Indian culture and business management : IJICBM
6
International journal of economic research
6
International journal of management practice : IJMP
6
International journal of organizational analysis
6
Public personnel management
6
Asia Pacific : journal of human resources
5
Asia Pacific journal of human resources : APJHR
5
Corporate social responsibility and environmental management
5
European journal of international management : EJIM
5
Global journal of business management : GJBM
5
Human resource development international : enhancing performance, learning and integrity
5
Human systems management : HSM
5
International journal of applied business and economic research
5
Journal of business ethics : JOBE
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ECONIS (ZBW)
1,233
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1
Investigating the key routes to customer delight
Barnes, Donald C.
;
Ponder, Nicole
;
Dugar, Kranti
- In:
Journal of marketing theory and practice
19
(
2011
)
4
,
pp. 359-375
Persistent link: https://www.econbiz.de/10009383578
Saved in:
2
Relationship between employees engagement and satisfaction at ideal fasterner India private limited
Valliappan, M.
;
Preethi, R. V. Snigdha
- In:
International journal of economic research
12
(
2015
)
2
,
pp. 399-404
Persistent link: https://www.econbiz.de/10011419839
Saved in:
3
The impact of employee satisfaction on employee intention to leave : a case study analysis
Lai Wan Hooi
;
Pang Yoon Leong
- In:
Journal for international business and entrepreneurship …
8
(
2015
)
3
,
pp. 281-299
Persistent link: https://www.econbiz.de/10011526758
Saved in:
4
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
5
Job satisfaction and employee turnover determinants in high contact services : insights from employees' online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 130-147
Persistent link: https://www.econbiz.de/10012063580
Saved in:
6
Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
Saved in:
7
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
8
Corporate volunteering : a case study centred on the motivations, satisfaction and happiness of company employees
Paço, Arminda M. Finisterra do
;
Nave, Ana Cláudia
- In:
Employee relations
35
(
2013
)
5
,
pp. 547-559
Persistent link: https://www.econbiz.de/10009792078
Saved in:
9
Employees as reputation advocates : dimensions of employee job satisfaction explaining employees' recommendation intention
Gross, Hellen P.
;
Ingerfurth, Stefan
;
Willems, Jurgen
- In:
Journal of business research : JBR
134
(
2021
),
pp. 405-413
Persistent link: https://www.econbiz.de/10012643813
Saved in:
10
Satisfaction with HR practices and employee performance : a moderated mediation model of engagement and health
Stirpe, Luigi
;
Profili, Silvia
;
Sammarra, Alessia
- In:
European management journal
40
(
2022
)
2
,
pp. 295-305
Persistent link: https://www.econbiz.de/10013198097
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