This Management Report summarizes the main descriptive results of a study onresearcher’s acceptance of Open Access publishing. The study was conducted in2006 by the Ludwig-Maximilans-University Munich, Germany, in cooperation withthe University of Arkansas at Little Rock. The main focus is...

In the 19th and the 20th century, industrialization has lead to structural changes in the manufacturing industry. Among other engineering inventions, steam, tool making and transport machines were the main drivers of this development. By automating tasks, increasing standardization of processes...

The media industry is one of the industries which have recently undergone most dramaticchanges in the production and distribution of their products. New technologies, based on theparadigm of digitization, enable a more modularized production of media content and its individualizationfor specific...

Immaterial information products (“content”) can be represented in digital form, which is anadvantage but also a source of problems. It is fundamentally impossible to prevent copyingof digital data, which is just a stream of bits – ones and zeros: Once you can read it, you cancopy it. With...

Conversational agents (CAs) are often unable to provide meaningful responses to user requests, thereby triggering user resistance and impairing the successful diffusion of CAs. Literature mostly focuses on improving CA responses but fails to address user resistance in the event of further...

Owing to technological advancements in artificial intelligence, voice assistants (VAs) offer speech as a new interaction modality. Compared to text-based interaction, speech is natural and intuitive, which is why companies use VAs in customer service. However, we do not yet know for which kinds...

Content website providers have two main goals: They seek to attract consumers and to keep them on their websites as long as possible. To reach potential consumers, they can utilize several online channels, such as paid search results or advertisements on social media, all of which usually...