In recent years instant messaging tools have been successfully introduced to support communication and collaboration processes in work environments. Research suggests that the use of instant messaging tools lead to an increased feeling of connectedness, social presence and awareness within a...

AbstractIn this paper we compare different approaches and show the need for systematic requirementsengineering for hybrid products beyond disciplinary boundaries. Hybrid products consist ofcombinations of hardware, software and service elements. The purpose of this paper is to report ona...

Health care services in German hospitals are causing immense expenses. Successful IT Governancemight help to support specific challenges for every organization with an adequate use of IT. Themarket structure of hospitals in Germany is very heterogeneous, e.g. in size and sponsorship. Thispaper...

In this paper we describe a generic model of a patient health portal, which is suitable to implement patient access to the evolving German healthcare telematics infrastructure. The portal uses the telematics as a communication infrastructure to ensure the concise and secure exchange of medical...

In the field of Open Innovation, virtual communities set up by companies in order to integrate customers into their innovation process are a new and promising instrument.[...]

“Crowdsourcing” is currently one of the most discussed key words among IS and innovation researchers. The major question for both research and business is how to find and lever the enormous potential of the “collective brain” to broaden the scope of “open R&D”. Thus, Communities for...

Purpose: Drawing from literature on innovation, strategy and culture the objective of this study is toexplore the role of perceived potentials and perceived strategic importance on CIOs’ perspective on RFIDtechnology in two different cultural settings.Methodology: Based on survey responses...

Our analysis of seven companies from the German medical engineering industryrevealed that product-service-systems play a central role in value creation. Customer solutionsare highly individual and often consist of a medical product and corresponding servicesspanning the complete product life...

Ideas competitions appear to be a promising tool for crowdsourcing andopen innovation processes, especially for business-to-business software companies.Active participation of potential lead users is the key to success. Yet a look at existingideas competitions in the software field leads to the...

More and more companies realign their competencies to offer integrated bundlesof products and services with the goal to solve customer problems (Leimeister etal. 2009). The customers are not interested in products or services per se, but theywant their problems to be solved (Böhmann und Krcmar...