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Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
Dudin, Aleksandr; Kim, Chesoong; Dudina, Olga; Dudin, Sergey - In: Analytical and stochastic modelling techniques, (pp. 401-428). 2016
Persistent link: https://www.econbiz.de/10011484384
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MMAP/M/N queueing system with impatient heterogeneous customers as a model of a contact center
Dudin, Sergey; Kim, Chesoong; Dudina, Olga - In: Computers & operations research : and their … 40 (2013) 7, pp. 1790-1803
Persistent link: https://www.econbiz.de/10009760342
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A G/M/1 retrial queue with constant retrial rate
Kim, Chesoong; Klimenok, Valentina; Dudin, Alexander - In: Top : transactions in operations research 22 (2014) 2, pp. 509-529
Persistent link: https://www.econbiz.de/10010386581
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Analysis and optimization of Guard Channel Policy in cellular mobile networks with account of retrials
Kim, Chesoong; Klimenok, Valentina Ivanovna; Dudin, … - In: Computers & operations research : and their … 43 (2014), pp. 181-190
Persistent link: https://www.econbiz.de/10010241963
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Analysis of semi-open queueing network with correlated arrival process and multi-server nodes
Dudin, Sergey; Dudin, Aleksandr; Manzo, Rosanna; … - In: Operations research forum 5 (2024) 4, pp. 1-29
Persistent link: https://www.econbiz.de/10015182044
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Comments on: Queueing models for the analysis of communication systems
Dudin, Alexander - In: Top : transactions in operations research 22 (2014) 2, pp. 454-457
Persistent link: https://www.econbiz.de/10010386589
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Rejoinder on: Queueing models for the analysis of communication systems
Bruneel, Herwig; Fiems, Dieter; Walraevens, Joris; … - In: Top : transactions in operations research 22 (2014) 2, pp. 460-468
Persistent link: https://www.econbiz.de/10010386586
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Erlang loss queueing system with batch arrivals operating in a random environment
Kim, Che Soong; Dudin, Alexander; Klimenok, Valentina; … - In: Computers & operations research : and their … 36 (2009) 3, pp. 674-697
Persistent link: https://www.econbiz.de/10003827361
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Multi-server queueing systems with cooperation of the servers
Kim, Che Soong; Lee, Moon Ho; Dudin, Alexander; … - 2008
Persistent link: https://www.econbiz.de/10003732998
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The BMAP/PH/N retrial queueing system operating in Markovian random environment
Kim, Che Soong; Klimenok, Valentina; Mushko, Vilena; … - In: Computers & operations research : and their … 37 (2010) 7, pp. 1228-1237
Persistent link: https://www.econbiz.de/10003945020