Purpose – The purpose of this paper is to examine the role of low quality performance appraisals (PA) on three human resource management outcomes (job satisfaction, organisational commitment and intention to quit). Design/methodology/approach – Using data from 2,336 public sector employees...

Performance appraisal systems are a popular tool within organisations to enhance employee commitment and productivity. This paper examines the consequences of three aspects of a performance appraisal system (distributive justice, procedural justice and the performance rating) on the level of...