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ADMAP : for decisionmakers in advertising, marketing, media, planning & research
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Customer bonding
Cross, Richard
;
Smith, Janet
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1996
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1996 print.
Persistent link: https://www.econbiz.de/10004307498
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ONLINE MARKETING - Profit by learning the new 'customer speak' - How keyword marketing is revolutionising the way savvy marketers approach web commerce and communication -- And how you can exploit it better.
Cross, Richard
- In:
ADMAP : for decisionmakers in advertising, marketing, …
39
(
2004
)
5
,
pp. 32-35
Persistent link: https://www.econbiz.de/10006756675
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Knowledge management - How KM can learn from TQM - Knowledge Management can be easily subsumed into the technical substrata, unless it is rightly valued as a priority competitive driver, argues Richard Cross of Xerox Europe, a long-term TQM and KM exponent.
Cross, Richard
- In:
European quality : the official journal of the European …
9
(
2002
)
1
,
pp. 62-67
Persistent link: https://www.econbiz.de/10005942896
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Customer Bonding - Build relationships that withstand market rigors
Cross, Richard
;
Smith, Janet
- In:
Executive excellence : the magazine of personal …
15
(
1998
)
4
,
pp. 13
Persistent link: https://www.econbiz.de/10007127129
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CONSUMER MARKETING - Coming soon ... ID:Marketing - Co-operating with customers: How brands and consumers will work together to mutual advantage -- With the help of technology.
Rapp, Stan
;
Cross, Richard
- In:
ADMAP : for decisionmakers in advertising, marketing, …
41
(
2006
)
9
,
pp. 43-45
Persistent link: https://www.econbiz.de/10007376288
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Focus: E-customers - Permission marketing - What is the future of permission marketing? Consumers want automatic opt-out, marketers want automatic opt-in; is there a compromise?
Cross, Richard
- In:
ADMAP : for decisionmakers in advertising, marketing, …
38
(
2003
)
6
,
pp. 30-33
Persistent link: https://www.econbiz.de/10006761462
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