Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

This study as a whole has investigated factors that have impacted on the adoption and use of e-business. As a result of recognising the gaps that exist in the current empirical studies, this study was able to identify relevant dimensions and group these into three broad categories consisting of...

This study as a whole has investigated factors that have impacted on the adoption and use of e-business. As a result of recognising the gaps that exist in the current empirical studies, this study was able to identify relevant dimensions and group these into three broad categories consisting of...

Nowadays, in the competitive passenger transport market, customer value is the key to retain customers and solidify market share. Value creation and improvement is a competitive strategy for all kinds of business to gain competitive advantage in the market. Value chain analysis is commonly used...

Despite the fact that millions of people use the Internet every day and visit various shopping sites, it is interesting to find that quite a few of them do not complete purchase transactions. It is still a major challenge for online businesses to learn why these e-shoppers chose not to complete...