Similar Search Results

Development and validation of the casino service quality scale: CASERV

Wong, IpKin Anthony; Fong, Veronica Hoi In - In: International journal of hospitality management 31 (2012) 1, pp. 209-218

Persistent link: https://www.econbiz.de/10009819238

Corporate and social performance links in the gaming industry

Vong, Fanny; Wong, IpKin Anthony - In: Journal of Business Research 66 (2013) 9, pp. 1674-1681

The study assesses how community stakeholders perceive the gaming industry and individual operator's corporate social performance (CSP) in the world gaming capital, Macao. The study also examines the relationship between CSP and organizational performance. The results show that community...

Persistent link: https://www.econbiz.de/10010869663

Examining Casino Service Quality in the Asian Las Vegas: An Alternative Approach

Wong, Ipkin Anthony; Fong, Veronica - In: Journal of hospitality marketing & management 19 (2010) 8, pp. 842-866

Persistent link: https://www.econbiz.de/10008710889

The effect of instant messaging services on society's mental health

Rosenbaum, Mark S.; Wong, IpKin Anthony - In: The journal of services marketing 26 (2012) 2, pp. 124-137

Persistent link: https://www.econbiz.de/10009961743

Corporate and social performance links in the gaming industry

Vong, Fanny; Wong, IpKin Anthony - In: Journal of business research : JBR 66 (2013) 9, pp. 1674-1681

Persistent link: https://www.econbiz.de/10010121611

Modeling customer equity, SERVQUAL, and ethnocentrism: a Vietnamese case study

Rosenbaum, Mark S.; Wong, IpKin Anthony - In: Journal of service management 20 (2009) 5, pp. 544-561

Persistent link: https://www.econbiz.de/10009965848

Understanding the mediated moderating role of customer expectations in the customer satisfaction model: The case of casinos

Wong, IpKin Anthony; Dioko, Leonardo (Don) A.N. - In: Tourism management : research, policies, practice 36 (2013), pp. 188-199

Persistent link: https://www.econbiz.de/10010092515

Exploring customer equity and the role of service experience in the casino service encounter

Wong, IpKin Anthony - In: International journal of hospitality management 32 (2013), pp. 91-101

Persistent link: https://www.econbiz.de/10010063496

Examining the impacts of community and organization embeddedness on self-initiated expatriates: the moderating role of expatriate-dominated private sector

Lo, Ka In Helena; Wong, IpKin Anthony; Yam, C. M. Richard; … - In: The international journal of human resource management 23 (2012) 20, pp. 4211-4231

Persistent link: https://www.econbiz.de/10010013226

Exploring the relationship among affective loyalty, perceived benefits, attitude, and intention to use co-branded products

Liu, Matthew Tingchi; Chu, Rongwei; Wong, IpKin Anthony; … - In: Asia Pacific journal of marketing and logistics 24 (2012) 4, pp. 561-583

Persistent link: https://www.econbiz.de/10010013841